1. Introduction
This Privacy Policy explains how SnootySims (SnootySims.com, the “Site,” “we,” “us,” or “our”) collects, uses and discloses personal information when you visit the Site, create an account, subscribe to emails or contact us. It also explains your privacy choices.
3. Account Information
We use Clerk for account creation, email/password authentication, sessions, account recovery and security. Account data may include your email address, internal account ID, display name, profile photo, account settings, authentication and password-reset information. If you choose Google sign-in, we receive the information you authorize Google to share.
We use this information to provide account features, recover access, respond to support requests and prevent fraud or abuse. If you use My collection, we store the CC items you save and your 20 most recent distinct searches with your account. You can remove favorites and clear your search history in My collection. These lists are private and are not published to other users. You can contact us to request deletion of all associated records. Account registration does not automatically enroll you in marketing emails.
4. Newsletter and EmailOctopus
If you separately subscribe, we may send newsletters, new Sims content, site updates and occasional promotional emails. Subscription is optional and is not required to create an account. Essential account, security and service emails are separate from marketing.
We use EmailOctopus to manage newsletters, with Amazon SES for delivery through EmailOctopus Connect. Subscriber information may include your email address, optional name, consent and subscription status, signup source and time, confirmation records, unsubscribe status, delivery information and technical information needed to send emails.
Where campaign tracking is enabled with any required consent, EmailOctopus may record email opens through tracking pixels and link clicks to help measure campaign performance. See the EmailOctopus Privacy Policy.
You can unsubscribe using the link in any marketing email or by contacting snooty@snootysims.com. We may keep limited suppression records to avoid sending further marketing or accidentally resubscribing you. Unsubscribing does not stop essential, non-promotional account or service messages.
5. How We Use Information
We use information to operate SnootySims, provide and secure accounts, recover access, answer requests, send subscribed communications, improve content and performance, understand site use, prevent fraud, meet legal obligations, and deliver and measure advertising, including personalized advertising where applicable.
6. Cookies and Similar Technologies
We and our providers may use cookies, local storage, pixels and similar technologies for sessions, security, preferences, analytics, advertising and ad measurement. For example, browser storage remembers site preferences and guest usage limits.
You can manage cookies through your browser and use privacy controls available on the Site. Blocking storage may affect account features or preferences. Raptive advertising controls apply to Raptive ads; they do not necessarily control every other service on the Site.
7. Analytics and Google Services
The Site uses Google Tag Manager to load configured tags. Where Google Analytics is enabled, it may process device and browser information, page views, referrals, session activity, approximate location and cookies or similar identifiers to help us understand site use and improve content. Google also processes information when you choose Google sign-in. See the Google Privacy Policy.
8. Advertising and Raptive
Advertising.
CMI Marketing, Inc., d/b/a Raptive (“Raptive”) is a service provider of this Site for the purposes of placing advertising on the Site, and Raptive will collect and use certain data for advertising purposes. To learn more about Raptive’s data usage, click here: Raptive Advertising Privacy Statement
Raptive and its partners may use cookies, device identifiers, IP addresses, browser information, browsing and ad activity, approximate location and inferred interests for personalized ads, measurement, analytics and fraud prevention. These disclosures may qualify as a “sale,” “sharing,” or “targeted advertising” under state privacy laws, even without exchanging a customer database for money.
9. Advertising Privacy Choices
For US visitors, Raptive supplies a “Do Not Sell or Share My Personal Information” control through its ad code, ordinarily at the bottom of the homepage or the first ad-supported page you visit. Use that control to manage Raptive advertising choices. If it is unavailable, contact us. Opting out does not remove all ads; contextual or non-personalized ads may still appear.
Browser-based choices may need to be repeated on other browsers or devices or after clearing cookies.
10. How We Disclose Information
Information may be disclosed to hosting, infrastructure, authentication, email, analytics and security providers to operate the Site; to Raptive and advertising partners for the purposes described above; when required by law or necessary to protect rights and security; and to parties involved in a merger, acquisition, financing or sale of business assets, subject to applicable law. Providers may process information outside your state or country, including in the United States.
11. US State Privacy Rights
Depending on your state of residence and whether the applicable law applies to SnootySims, you may have rights to confirm processing, access, correct or delete information, obtain a portable copy, and opt out of sale, sharing, targeted advertising or certain profiling. Where applicable, you may limit certain sensitive-information uses and appeal a denied request. We will not unlawfully discriminate against you for exercising these rights.
12. California Privacy Notice
This section applies to the extent SnootySims is subject to the California Consumer Privacy Act, as amended.
- Identifiers: email addresses, IP addresses, account IDs and cookie or device identifiers.
- Account information: profile details, preferences and authentication information, as applicable.
- Internet activity: pages viewed, searches, clicks and Site or advertising interactions.
- Approximate location: location inferred from an IP address.
- Inferences: advertising interests or audience segments derived by advertising partners.
Sources include you, your browser or device, authentication services and advertising partners. We use and disclose these categories for the purposes and to the recipients described above. Advertising identifiers, online activity, approximate location and inferences may be sold or shared in connection with Raptive advertising.
Eligible California residents may request to know or access information, correct or delete it, opt out of sale or sharing, and limit certain uses of sensitive personal information where applicable. The reference to sensitive information describes a potential legal right, not a claim that we collect every sensitive category. Account authentication information is used to provide and protect accounts.
13. Exercising Your Rights and Account Deletion
Email snooty@snootysims.com to make a privacy request, request account deletion or appeal a decision. We may ask for information reasonably needed to verify your identity or an authorized agent’s authority. We respond within applicable legal time limits. Deletion may be subject to security, legal or other permitted exceptions.
Other applicable laws may also give you access, correction, deletion, portability, objection, restriction and complaint rights. You may withdraw consent for consent-based processing without affecting earlier lawful processing.
14. Global Privacy Control
Raptive states that its advertising systems recognize Global Privacy Control (GPC) as an opt-out signal. Qualifying GPC signals are treated as opt-out requests where applicable law requires. These browser-based advertising choices do not delete your account or unsubscribe you from emails. GPC is different from the older “Do Not Track” signal; we do not promise a uniform response to that older signal.
15. Retention and Security
We keep information for as long as reasonably necessary for the purposes described here, including providing services, security, legal compliance, resolving disputes, fraud prevention and respecting unsubscribe requests. After an eligible deletion request, information may be deleted or de-identified, subject to applicable exceptions.
We use reasonable administrative, technical and organizational safeguards. No storage or transmission system is completely secure.
16. Children’s Privacy
SnootySims is a general-audience site and is not directed to children under 13. Children under 13 should not create accounts or subscribe to newsletters. We do not knowingly collect children’s personal information in circumstances prohibited by COPPA. Contact us if you believe a child has provided such information.
Where applicable, sale or sharing of personal information of users known to be under 16 requires the authorization specified by law, including parental authorization for children under 13.
17. Third-Party Websites and Services
Links to downloads, creator websites, social networks and advertisements take you to services with their own privacy policies. Embedded content may also send information to its provider when loaded or used. We do not control those providers’ privacy practices.
18. Changes to This Policy
We may update this policy as our services or practices change. We will change the Last Updated date and provide additional notice or request consent where required by law.
20. Premium Subscriptions and Payments
Premium-specific information updated October 13, 2026.
The service operator is identified in our Premium terms. For privacy questions about your SnootySims account, contact snooty@snootysims.com.
Account information
We use Clerk to manage account registration and sign-in. Account information, including your email address and account identifier, is used to associate your activity and access permissions with your account. Information about Clerk's handling of personal data is available in the Clerk Privacy Policy.
Planned payment processing
Paid Premium subscriptions are not yet available. We intend to use Paddle as merchant of record, subject to approval. When a Paddle checkout is made available and you use it, Paddle will collect the billing, payment and transaction information needed to process your purchase, prevent fraud and meet its legal obligations. Payment details are entered through Paddle's checkout. Paddle's handling of this data is explained in its Privacy Policy.
Subscription access and support
For Premium subscriptions, we use account and subscription records, including customer and subscription identifiers, plan, subscription status and billing-period information, to enable and maintain the features associated with your account. We also use information you provide in support requests to investigate access or billing problems and assist with cancellation or refunds. Please do not send full card details by email.
These uses support the requested account or subscription service, account security and applicable legal obligations. Account and subscription information is kept for as long as needed for those purposes and for any applicable recordkeeping requirements. Canceling renewal does not automatically delete your account or records that must be retained.
Privacy requests
You can contact snooty@snootysims.com to request access to, correction of or deletion of your account information, and to exercise other privacy rights available under applicable law. Requests concerning Paddle's own payment records can also be directed to Paddle using the contact details in its privacy policy.
Premium product and pricing · Premium terms · Refunds and cancellation
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